FAQ

Frequently Asked Questions

Q: What are the shipping times?
A: 5-10 business days.

Q: Do you ship from China?
A: We always ship from local warehouses (In US we ship from US warehouses. In EU we ship from France, Spain, Poland, Czech Republic.)

Q: Is the handheld steam cleaner safe for fabrics?
A: Yes, the 2500W steam cleaner can be used on certain fabrics to refresh and sanitize. Always test a small hidden area first.

Q: Can I use the steam cleaner on windows and mirrors?
A: Absolutely! The high-pressure steam effectively removes smudges and buildup, leaving glass streak-free.

Q: Do I need chemicals or detergents?
A: No chemicals are required—this steam cleaner uses only water to deep clean and sanitize surfaces naturally.

Q: How portable is the steam cleaner?
A: Its lightweight, handheld design makes it easy to move around and use in different areas of your home.

Q: What types of surfaces can it clean?
A: It’s suitable for kitchens, bathrooms, floors, tiles, upholstery, windows, and more—making it a versatile home cleaning tool.